In today’s fast-paced, multicultural business environment, being bilingual or multilingual can be a strong asset for job-seekers. Companies benefit greatly from having team members who speak one or more languages fluently. Here’s why: You Can Help Companies Attract New Business Companies seek multilingual staff members because they know they can reach new customers if they… Read more »

When new hires first join a business, training can be long and confusing. They may struggle or experience undue stress as they attempt to do their work, only to run up against an unfamiliar environment. To reduce the time it takes for new hires to get comfortable with their work in your organization, focus on… Read more »

Your top candidate is impressive by every measure. The candidate’s resume is packed with relevant experience and concrete achievements. During the interview, they give every answer you’ve ever dreamed you’d hear from a candidate. In fact, the candidate sounds a bit too good to be true. Could they be fudging the facts? At times it… Read more »

What Does a Customer Care Representative Do? Customer care representatives are a company’s point of contact with their customers. Those who work in this position represent their company, its brand, personality, and level of quality. A customer care representative may provide information, answer customer questions and direct customers to the best product or service to… Read more »

2019 is just around the corner, which means that companies throughout Minnesota are starting to think about plans for the year ahead. To plan and execute a successful staffing strategy in 2019, follow these tips: 1. Review the previous year. Look at your data from the past year. Take notes as you seek the answers… Read more »