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Archives

Minneapolis Career Spotlight: Customer Service Representative

August 21st, 2019

Every business that serves customers relies on customer service representatives. In some businesses, this job is folded into other positions; in others, a customer service representative is itself a full-time position, requiring a specific set of skills. What Does a Customer Service Representative Do? Customer service representatives act as the point of connection between a… Read more »

5 Reasons Why Being Bilingual is Great For Your Career

August 14th, 2019

In today’s fast-paced, multicultural business environment, being bilingual or multilingual can be a strong asset for job-seekers. Companies benefit greatly from having team members who speak one or more languages fluently. Here’s why: You Can Help Companies Attract New Business Companies seek multilingual staff members because they know they can reach new customers if they… Read more »

How to Properly Confront an Employee That is Under-performing

August 7th, 2019

Every employee may struggle from time to time. When an employee has been underperforming consistently, however, they’re signaling that they need help in order to reach the level of work you expect from your team members. Here’s how to confront an underperforming employee in a way that generates their buy-in and encourages them to improve… Read more »

How You Can Make the Onboarding Process Better for New Hires

July 26th, 2019

When new hires first join a business, training can be long and confusing. They may struggle or experience undue stress as they attempt to do their work, only to run up against an unfamiliar environment. To reduce the time it takes for new hires to get comfortable with their work in your organization, focus on… Read more »

Minneapolis Career Spotlight: Billing Specialist

July 19th, 2019

As businesses continue to grow, they need the help of billing specialists. These workers put together bills and send them to people and entities that owe money to the business. The Bureau of Labor Statistics estimates that the median income for billing specialists is $32,170, or just over $15 an hour. It’s a fast-growing field… Read more »