Have you ever wondered what exactly a Customer Service Representative does? While most people have had some experience with customer service as a customer, few people know what it really takes to be a customer service professional. By learning more details about the position, you can decide whether it may be right for you. This… Read more »

In the rush to hire new talent, onboarding can get lost in the shuffle. Good onboarding, however, is essential to a new hire’s success. The right onboarding program helps reduce retention and get new staff members up to speed more quickly.   Here are three ways to build an onboarding program that benefits both your new… Read more »

For many Minnesota employers, finding great talent is only the first step in the process of building great teams. Keeping the great talent they hire is the next challenge.   Retention remains a top concern for many employers. Here are several ways that employers in Plymouth and other Minnesota cities can boost retention.   Show applicants what… Read more »

Getting ready to receive your college degree? Congratulations!   College graduation is a time to celebrate, but it’s also a time of change and uncertainty. You’ve dedicated years of your life to building new relationships and learning new skills. Now it’s time to expand your horizons and put those skills to work in the real world.  … Read more »

“Human resources” is the term given to the people who work in any business. Those people and their skills are essential to the success of any company.  The human resources department is often essential to the success of the professionals who pursue the company’s short- and long-term goals. Within the human resources department,  the human… Read more »