Does your resume show that you spent several months or years without employment? If so, you’re not alone. The Bureau of Labor Statistics estimates that 90 percent of working people have faced a period of unemployment during their careers. Having an employment gap on your resume isn’t a death sentence for your career aspirations –… Read more »

Getting each year off to a productive start can be difficult. The winter holidays don’t always prove restful for your team, who may return to work with a case of the winter doldrums. Building a Culture of Productivity Fortunately, the chance to improve productivity exists year-round. Consistently high productivity is the result of longstanding habits… Read more »

When unemployment is low, qualified candidates often have their pick of job offers. Companies find themselves competing more directly with other companies to attract and retain the best talent. To gain an edge in this competitive employment market, ally with a staffing firm. Your staffing partner can help you: Communicate Your Employment Brand Your employment… Read more »

Customer service is a booming field, offering opportunities for both newcomers to customer service and long-time veterans. One option for workers looking to expand their skills and grow in customer service is to take a position as a customer service coach. What Does a Customer Service Coach Do? Customer service coaches focus on training, coordinating,… Read more »

Many people believe that leadership is an inherent trait: You’re either born with it or you aren’t. In fact, the ability to gain the respect of others and lead them is a skill, which means it can be learned. To build leadership skills, practice using the following tools: Practicing Technical Skills Managers often reach their… Read more »